When your loved one, friend or relative is admitted to one of the Intensive Care Units (ICU/PCU) at Reston Hospital for close monitoring and treatment, rest assured their health is our highest priority.
Exceptional Care for Critically Ill Patients
Our specially trained staff provides complete patient care for patients who need close observation and treatment. We also rely on your help and support to enable us to deliver the best possible care. We welcome your questions and concerns. We ask that you follow guidelines and visitor hours established for our patients' well-being.
ICU Visiting Hours
8:00am - 9:00pm
ICU Quiet Hours
9:00pm - 8:00am
PCU Visiting Hours
The Progressive Care Unit (PCU) has open visitation hours, with quiet times based on the patient's needs for care and recovery or the team's need to exchange information about patients during shift change.
Quiet Time for Rest
An important part of intensive care treatment is allowing time for patients to rest without interruption in a quiet environment, which promotes healing. Our visitor guidelines are designed to provide critically ill patients with the best possible setting for recovery and renewal. Special accommodations may be possible upon request.
Guidelines for Visiting the Intensive Care Units
You can help us help your loved one. Please:
- Limit ICU visitors to two at the patient's bedside during regular visiting hours (until quiet hours). More than two visitors are permitted in the PCU, but in all cases, nurses may limit visits to help your loved one rest and heal
- Exchange visitors and information in the waiting areas, not at the bedside or in doorways
- Use the waiting area when not visiting in the patient's room to help limit traffic in hallways, doorways and the unit itself. This helps us comply with all fire and safety regulations and patient confidentiality rules
- Use hand sanitizers on the wall near the door of each room when entering and leaving; infection control guidelines are set to help patient recovery – GEL IN and GEL OUT
- Do not bring live flowers, plants or animals into ICU (flowers are permitted in the PCU) but balloons, cards and photographs are welcome
- Do not eat or drink in the ICU (food and drink are allowed in the PCU)
- Limit cell phone use and keep conversations in a quiet tone; set phone ringers on low volume or vibrate
- Consider the risk to ICU patients and the need for your visit if you have a fever or symptoms of an infectious illness (cold, flu). If you might be ill, reschedule your visit
- Provide direct supervision for children; for safety reasons, please keep toddlers and infants at home
- Rest and take care of yourself so you're in the best possible health to help your loved one's recovery
Ensuring your loved one the best possible care is as important to us as it is to you. Occasionally, we may ask visitors to step out of the ICU and into the waiting areas while we perform procedures or respond to a crisis situation with a patient.
Your Designated Primary Contact Person
Please designate one person as the primary contact person to receive updates on your loved one's condition from the critical care nursing staff. All phone inquiries about the patient's condition will be referred to the patient's designated contact person.
This primary contact person will receive a privacy code to provide with the patients name when calling for updates. Using the patient's name and privacy code, we'll transfer your call to the nurse caring for your loved one. Our nurses will contact this spokesperson if there's any change in your loved one's condition.
Hotels Located Nearby
As a general rule, visitors cannot stay overnight in patient rooms at Reston Hospital. Accommodations with varying price ranges are near our hospital if family members wish to stay close.