Avg. ER Wait Time

Wait times are an average and provided for informational purposes only. What does this mean?

Coming to the ER

When emergencies happen, we're ready and waiting, 24/7. Follow these guidelines to know when you need to make a trip to the Reston Hospital emergency room.

Come to the emergency room if you or someone you know experiences any of the these symptoms:

If you need immediate medical assistance or don't have someone to take you to the ER, call 911. Life-saving care begins in the ambulance as emergency responders prepare you and the hospital for your arrival.

Emergency room staff cannot give medical advice by phone. If you're not experiencing a life-threatening emergency and you're unsure if you should come to the ER, please call our free consultation line, Consult-A-Nurse® at 877.689.DOCS (3627), available 24/7.

Learn more about Consult-A-Nurse.

For the quickest care possible, bring:

  • A list of current medications or the actual medications
  • A list of known medical allergies
  • A copy of results from any recent medical tests
  • A list of recent medical procedures
  • Care preferences or restrictions
  • A responsible adult or phone number of someone to contact

When you arrive at the emergency room, a triage nurse will evaluate your signs and symptoms and check your vital signs.

Priority of Patients

Patients with life-threatening illnesses or injuries take priority for treatment in the ER, followed by seriously ill or unstable patients. We strive to make any patient's time in the waiting room as pleasant and brief as possible.

Registration

All patients are registered upon arrival. The registration clerk will ask for medical record and billing information. All patients will be medically screened, evaluated and stabilized, regardless of insurance or ability to pay.

Who Will Treat Me?

Our specially trained staff works together to provide patients with quality expert care. Our team includes:

  • Board-certified physicians specializing in emergency medicine
  • Physician Assistant with specialized training in emergency medicine
  • Nurses certified in emergency medicine and advanced cardiac life support
  • Technicians with advanced EMS experience

All team members have undergone extensive, advanced training, enabling them to respond to any emergency quickly.

23-Hour Observation

Patients who are not sick enough to be admitted but who require monitoring may be placed on 23-hour observation status. At the end of the observation period, they may be released or admitted to the hospital depending upon how their symptoms progress.

Learn about insurance coverage related to 23-hour observation.

  • Be sure to ask any questions before you leave. Every patient should leave the ER with a clear care plan.
  • Please keep discharge paperwork, instructions and medications if applicable. This information is vital to your ongoing care once you leave the ER.
  • Contact your primary care provider after visiting the ER and follow up with a specialist, if appropriate for your condition (for example, an orthopedic doctor for broken bones). This helps with your overall care plan. If you have any tests taken but don't receive the results, your doctor can review those results with you. If you don't have a primary care doctor, we can help you find one. Use the resources listed below or ask your emergency room physician.